Section 1 Introduction

At its core, the function of a form is to ask questions and record answers given - it’s a conversation between two parties.

What makes a good form?

  • Helpful
  • Transparent
  • Short

Who fills out Stanford’s forms (who are our users)?

  • Students
  • Faculty
  • Staff

Jarrett & Gaffney describe 3 types of user

  • Readers
  • Rushers
  • Refusers

Is there any data on our users? Can we make any assumptions ?

They are smart?

They skew young?

They WANT to fill out the form (or want the outcome anyway)? Committed to completion?